Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how jilievozb ("jilievozb," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," "Player") who access or use the jilievozb online gaming platform, including the website at jilievozb.org and any associated mobile applications or services (collectively, the "Platform").

jilievozb is committed to protecting the privacy and personal data of all players, particularly in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as enforced by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.

By registering an account on jilievozb, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2 Data We Collect

jilievozb collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification — players must be 21 years or older)
• Nationality and country of residence
• Residential address (including barangay, city, province — e.g., Makati, Quezon City, Cebu, Davao)
• Email address and mobile phone number

2.2 Account & Authentication Data

• Username and encrypted password
• Security questions and answers
• Two-factor authentication (2FA) settings and recovery codes
• Account registration date and login history

2.3 Identity Verification (KYC) Documents

• Copies of government-issued identification (e.g., Philippine passport, PhilSys National ID, SSS ID, driver's license, UMID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness verification images where required
• Source of funds documentation where required by AML regulations

2.4 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment methods
• GCash account reference numbers, PayMaya account details, BPI/BDO/Metrobank account details (masked)
• Bonus and promotional activity records
• Account balance history

2.5 Gaming Activity Data

• Game session records, including games played, wager amounts, wins, and losses
• Responsible gaming settings (deposit limits, loss limits, session time limits, self-exclusion status)
• Bonus usage and wagering history

2.6 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs and error reports

2.7 Communications Data

• Records of communications with jilievozb customer support
• Feedback, survey responses, and complaint records
• Marketing preference settings

3 How We Collect Data

jilievozb collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or respond to surveys and promotions.
• Automatically: Through cookies, web beacons, and similar tracking technologies when you access and interact with the Platform. See Section 7 for details on our cookie practices.
• From third-party payment providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors may share transaction confirmation data with jilievozb to facilitate deposits and withdrawals.
• From identity verification services: Third-party KYC and AML screening providers may share verification results and risk assessments with jilievozb.
• From regulatory authorities: PAGCOR and other competent authorities may share information relevant to compliance obligations.

4 How We Use Your Data

jilievozb processes your personal data for the following purposes:

jilievozb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

5 Legal Basis for Processing

jilievozb processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or promotional offers from jilievozb.
• Contractual necessity: Where processing is necessary for the performance of the contract between you and jilievozb — including account registration, game provision, and payment processing.
• Legal obligation: Where processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, PAGCOR reporting requirements, and tax regulations.
• Legitimate interests: Where processing is necessary for jilievozb's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

You may withdraw your consent to marketing communications at any time by contacting jilievozb customer support or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing

jilievozb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

Third-party vendors who provide services on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only as instructed by jilievozb and in accordance with applicable data protection laws.

6.2 Game Providers

Licensed third-party game studios and live dealer platform providers who supply games available on jilievozb may receive limited technical data (such as session tokens and game result records) necessary to deliver their services. These providers operate under their own privacy policies and are independently licensed.

6.3 Regulatory & Law Enforcement Authorities

jilievozb may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive. Such disclosures will be made without prior notice to you where legally required or permitted.

6.4 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of jilievozb's business, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations.

7 Cookies & Tracking Technologies

jilievozb uses cookies and similar tracking technologies to operate and improve the Platform, personalize your experience, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming limit configurations.
• Analytics cookies: Collect aggregated, anonymized data about how players interact with the Platform, helping jilievozb identify areas for improvement. No personally identifiable information is shared with analytics providers in identifiable form.
• Marketing cookies: Used to deliver relevant promotional content to you based on your gaming activity and preferences. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jilievozb Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate securely.

8 Data Retention

jilievozb retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and related regulations.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and regulatory compliance purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication.
• Marketing preferences: Retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, jilievozb will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless further retention is required by law or a competent authority.

9 Data Security

jilievozb implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the jilievozb Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Encrypted data storage: Sensitive personal data, including passwords and financial information, is stored in encrypted form using strong cryptographic algorithms.
• Access controls: Access to personal data is restricted to authorized jilievozb personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: jilievozb offers 2FA for player accounts and enforces 2FA for all internal administrative access to systems containing personal data.
• Regular security assessments: jilievozb conducts periodic vulnerability assessments and penetration testing to identify and remediate security weaknesses.
• Incident response: jilievozb maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, jilievozb will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012.

While jilievozb takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your own account credentials and for notifying jilievozb immediately if you suspect any unauthorized access to your account.

10 Your Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by jilievozb:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jilievozb holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilievozb's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jilievozb's overriding legal or operational requirements.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jilievozb has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jilievozb's Data Protection Officer using the contact details provided in Section 15. jilievozb will respond to all verified data rights requests within thirty (30) days of receipt, in accordance with applicable law.

11 Children's Privacy

The jilievozb Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. jilievozb does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process.

If jilievozb becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated data will be securely deleted, and any funds held in the account will be returned to the originating payment method after appropriate verification. If you believe that a minor has registered an account on jilievozb, please contact us immediately using the details in Section 15.

12 Cross-Border Data Transfers

jilievozb may transfer your personal data to service providers and technology partners located outside the Philippines, including in jurisdictions where data protection laws may differ from those in the Philippines. Where such transfers occur, jilievozb ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses that impose data protection obligations on the recipient equivalent to those required under Philippine law.
• Transfers only to jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where transfers occur within a corporate group.

By using the jilievozb Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13 Third-Party Links

The jilievozb Platform may contain references to third-party game providers and payment services. These third parties operate under their own privacy policies, and jilievozb is not responsible for the data practices of any third-party service. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jilievozb.

14 Policy Updates

jilievozb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision is indicated at the top of this page. Where changes are material, jilievozb will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the jilievozb Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jilievozb protects your personal data.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilievozb, please contact our Data Protection Officer:

Data Protection Officer — jilievozb
Email: [email protected]

Please include your registered account username, a clear description of your request or concern, and any relevant reference numbers. jilievozb aims to acknowledge all privacy-related inquiries within five (5) business days and to resolve them within thirty (30) days.

If you are not satisfied with jilievozb's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.